![]() At the top of the waterfall, in the depths of the capital atop the terrestrial sea, the curtain softly rises on the start of the adventure‘s next chapter.Following the direction of pure currents, crossing wilderness, the depths of the forests and vastness of the sea of sand, arriving at the origin of all the waters of the continent. A story that has never been heard, a legend that has been forgotten, like a lost kingdom sunken beneath the waves, yearning for a bard to sing its drowned songs.We will do our very best to resolve the issue. Please do not hesitate to contact Customer Service if you encounter any issues installing the new version. PlayStation 5 and PlayStation 4: Highlight Genshin Impact from the Home Screen, press the OPTIONS button and select “Check for Update.”.Android: Open the game and follow the directions on-screen.iOS: Open the App Store and tap Update.PC: Close the game, open the Genshin Impact Launcher, and click Update.Update maintenance begins 6 06:00 (UTC+8) and is estimated to take five hours. The mail will expire after 30 days, so don’t forget to claim the attached compensation in time. Our developers will distribute compensation to Travelers via in-game mail within five hours after the update maintenance is finished. Please log in and claim your compensation before 9 06:00 (UTC+8).Issue Fix Compensation: Travelers who reach Adventure Rank 5 or above by 6 06:00 (UTC+8).Compensation must be claimed before the end of Version 4.0.Alternatively you can tell RivaTuner to ignore the Affinity executables (also add help.exe and crashreport.exe) by adding them to the list and setting 'Application detection level' to 'None'. Solution: 1.6.x.x attempts to catch the corruption, and offers a slower, software-only fallback (with a warning at startup). Problem: Instant crash at application startĬause: RivaTuner hooks into Direct3D libraries and injects its own code, which causes the crash (neither Serif or Microsoft are at fault) One user has suggested using FancyZones as Part of the Microsoft PowerToys project. Problem: Application window remains solid black and cannot be used Solution: Disable 'Optimize for Compute Performance' Solution: Upgrade to version 4.7.8.3 or stop the My Endpoint Protector softwareĬause: Incompatible with sparse textures (NVIDIA suggests disabling it for applications that use sparse textures, such as Affinity) Problem: Crash when dragging in the Layers panel (reported with version 4.6.7.6 of My Endpoint Protector)Ĭause: My Endpoint Protector injects itself into the application and attempts to handle messages on our behalf Solution: Uninstall, or try using -no-hw-ui and WARP renderer (unconfirmed fixes) Solution: Close Brother Control Centre via the system tray,, or try restarting then immediately running the Affinity installer.Ĭause: It acts as a proxy display driver, but doesn't handle the kind of requests that WPF makes upon the Direct3D 11 runtime. ![]() Problem: Unable to update the Affinity applications (Setup Failed).Ĭause: Brother Control Centre opens files within the existing Photo installation directly, preventing the old files from being removed (causing the setup to fail). User Provided solution (not verified by our developers): Solution: Start the application with -no-hw-ui flag, or stop the software (this won't affect the driver or functionality of the sound card) Kill the service and see if the problem temporarily stops Problem: User Interface elements can disappear or appear stretchedĬause: ASUS Sonic / ASUS GPU Tweak III / MSI Nahimic interferes with Direct3D9 renderering.ĭetection: Check if Nahimic is running as an active Windows Service. This assumes you haven't changed the default installation directory.ĪSUS Sonic / ASUS GPU Tweak III / MSI Nahimic Note: If you have version 21, the directory will be C:\Program Files\Capture One\Capture One 21\WIC\WIC64. Solution: Disable Windows Explorer Integration by renaming the C:\Program Files\Capture One\Capture One 20\WIC\WIC64 folder to something else. Affects Capture One versions 20 and 21.Ĭause: Capture One's Explorer integration crashes if more than one instance is running at once Problem: Crash when attempting to open files (stack overflow in NVIDIA driver). Here is a list of known issues with third party software:Ĭapture One (Windows Explorer Integration)
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